Privacy Policy
Shivapuri View Agriculture and Resort is committed to safeguarding the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, booking systems, and on-site facilities.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, address, email address, phone number, date of birth, and nationality.
Booking and Transaction Details: Reservation dates, payment information, and special requests.
Agro-Tourism Participation: Information related to your involvement in farm activities or events.
Website Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
Marketing Preferences: Your choices regarding receiving promotional communications.
2. How We Use Your Information
We use the collected information for the following purposes:
Reservations and Services: To process bookings, manage stays, and provide requested services.
Customer Support: To respond to inquiries, feedback, or complaints.
Agro-Tourism Activities: To organize and manage participation in farm-related experiences.
Marketing Communications: To send newsletters, promotions, and updates (with your consent).
Website Improvement: To analyze usage patterns and enhance user experience.
Legal Compliance: To meet legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Service Providers: Third-party vendors assisting with payment processing, marketing, or IT services.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.
All third parties are obligated to protect your information and use it solely for the services they provide to us.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Securing data during transmission and storage.
Access Controls: Limiting access to personal data to authorized personnel.
Regular Audits: Monitoring our systems for vulnerabilities and breaches.
However, please note that no method of transmission over the Internet or electronic storage is completely secure.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information.
Objection: Object to the processing of your data for certain purposes.
Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Shivapuri View Agriculture and Resort
Budhanilkantha-5, Tharthok
Email: shivapuriviewagriculture@gmail.com
Phone: 9843810313, 9706333709